The office of Inspector-General of Taxation (IGT) was set up as an independent statutory agency in 2003. Accordingly, it is independent from the Australian Taxation Office (ATO) and Tax Practitioners Board (TPB).
The IGT can assist you to address your complaints about the administrative actions of ATO and the TPB. Generally, administrative actions relate to the conduct of the ATO and the TPB in their interactions with you, including the policies and procedures which guide these actions. They do not include decisions such as how much tax you have been assessed to pay or whether you should be registered as a tax agent.
The IGT also seeks to improve the administration of the tax system for the benefit of all taxpayers by undertaking broader reviews and making recommendations to the ATO and to the Government.