Publications
Publications
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ATO director penalty powers in focus
Media release. Tuesday, 1 September 2026. When a company debt becomes personal it can be life changing A Tax Ombudsman review will examine whether the ATO’s use of Director Penalty Notices (DPNs) is striking the right balance between protecting public revenue and fair treatment of company directors. Tax Ombudsman Ruth Owen said DPNs were a compliance tool used by the ATO to recover selected tax…
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Input needed on tax pain points
Media release. Tuesday, 1 September 2026. Tax Ombudsman Ruth Owen is calling for community feedback on the tax and super administration issues they most want to put under the microscope over the next 12 months. The Tax Ombudsman’s draft work plan sets out 10 possible tax administration issues for systemic review. Topics are sourced from complaints trends,…
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Corporate Plan FY27- FY30
We have made significant progress in the last year and this plan builds on our successes as well as addressing areas where we know we can do better. The plan outlines how we will continue to improve the fairness, integrity and effectiveness of tax and superannuation administration in Australia, while strengthening accountability, public trust and…
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Outdated digital services costing tax agents time and money
Media release. Thursday, 20 August 2026. The Tax Ombudsman has called on the ATO to improve its digital services for tax agents sayingthey need more modern online tools to reduce red tape and better assist taxpayers. Tax Ombudsman Ruth Owen said registered tax agents played a critical role in Australia’s taxsystem, representing around 62% of…




